Santam, South Africa’s largest short-term insurer (STI), has released its 2020/2021 Insurance Barometer report on insurance trends, which shows that the challenging economy, political unrest, the pandemic impact on businesses, cybercrime and climate change are among the top risks highlighted by consumers, intermediaries and corporates polled.

The 2020/2021 Santam Insurance Barometer is a survey that measures the collective concerns of participants – consumers, intermediaries, and corporations / commercial entities – to identify insurance-related trends, perceptions and client needs. First introduced in 2019 the survey not only highlights the contribution of the insurance industry in protecting the assets of consumers and businesses, but develops insights into how the STI sector can add value to the economic vitality of South Africa.

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